Digital Transformation in Thailand: Opportunities, Challenges, and Future Directions
Abstract: Digital transformation (DX) has emerged as a strategic imperative for Thailand, driven by the government’s “Thailand 4.0” policy and accelerated by global competition and the COVID-19 pandemic. This presentation provides a comprehensive overview of Thailand’s digital landscape, benchmarks regional progress, and examines key drivers shaping adoption. While infrastructure such as nationwide 5G rollout and high mobile penetration has laid a strong foundation, the success of DX depends on how effectively businesses, institutions, and policymakers adapt.
The analysis highlights case studies from banking and fintech, agriculture, and healthcare to illustrate how DX is reshaping industries. In banking, mobile banking and QR payment systems have achieved near-universal penetration, enhancing financial inclusion. In agriculture, smart farming tools such as drones and IoT sensors are helping farmers improve yield and sustainability. In healthcare, telemedicine platforms and AI-driven diagnostics are expanding access to medical services, particularly for an aging society.
Despite progress, challenges persist: the digital divide between urban and rural SMEs, shortages of skilled digital talent, rising cybersecurity risks, and compliance with data protection regulations. Opportunities ahead include smart city initiatives, supply chain digitalization, and new applications of AI, blockchain, and the metaverse in tourism and trade.
Particular attention is given to three stakeholder groups critical to Thailand’s DX success: SMEs, which employ over 80% of the workforce but remain vulnerable to disruption; logistics service providers, whose adoption of IoT and digital platforms is central to regional competitiveness; and universities, which play a pivotal role in workforce upskilling, research, and innovation. The presentation concludes with policy and managerial recommendations: advancing digital literacy, incentivizing SME adoption, enhancing cybersecurity governance, and fostering stronger public–private–academic collaboration. Together, these measures will enable Thailand to transform challenges into opportunities and strengthen its position as a leading digital economy in ASEAN by 2030.
The Online Deception Research Landscape
Abstract: As online deception becomes increasingly pervasive, scholars are seeking to better understand its dynamics, consequences, and countermeasures. This talk provides a comprehensive overview of the evolving research landscape on online deception through a bibliometric analysis of scholarly publications. Four key questions will frame the discussion: (1) How does the current research landscape on online deception appear? (2) What thematic areas have drawn the most attention? (3) What theoretical and methodological hurdles do scholars face when studying deception online? and (4) What opportunities exist for those interested in pushing the field forward? I will conclude by sharing findings from one of my own studies, highlighting it can open new avenues for inquiry and collaboration in this important and evolving domain.